Having to make a claim on your insurance policy is not only distressing, but it also takes a lot of time and effort. That is why IFM have chosen to keep this service personal and continue to use a dedicated ‘in house’ claims team.
When our client recently sustained water damage to his property, he was overwhelmed by the support received from the claims team and Account Executive, Richard Branch.
‘I can genuinely say Richard has been an absolute pleasure to deal with regarding our claim. His attention to detail and communication with has been outstanding and professional to the extreme. Richard travelled to our site on day the loss adjuster attended and was extremely helpful in advising us to understand how to process our loss. I can honestly say without his knowledge and help we would have not been in a position to open when we did. Our gratitude to him in his help and understanding our situation goes beyond and above. We would recommend Richard and IFM Insurance Brokers to anyone that needs an understanding insurance broker.’
A. Horsley, Chairman at Bracken Moor Sports & Social Club
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